Shipping Policy
Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays).
You will receive an email confirmation once your order has been shipped, including a tracking number where applicable.
If we experience a high volume of orders or shipping delays, we’ll notify you by email as soon as possible.
Shipping Rates & Delivery Times
We currently ship to addresses to all 50 states
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Delivery (Royal Mail Tracked 48) | 2–4 business days | 20 |
| Express Delivery (Royal Mail Tracked 24) | 1–2 business days | 30 |
| Free Shipping | Orders over 300 | Free |
Delivery times are estimates and may vary due to postal delays or unforeseen circumstances.
International Shipping
At this time, we ship to all 50 states
We’re working on expanding our service to international customers soon.
Order Tracking
Once your order is shipped, you’ll receive a tracking link via email.
You can use this link to monitor your shipment’s progress in real time.
Damaged or Missing Orders
If your order arrives damaged, or you believe it’s been lost in transit:
-
Contact us within 7 days of delivery at
contact@arcadiaextractshop.com -
Provide your order number and photos (if applicable).
We’ll investigate and arrange a replacement or refund as quickly as possible.
Questions
If you have any questions about your order or shipping options, please contact our team at:
📧
contact@arcadiaextractshop.com or live chat